How Sunrise Dairy Cut Customer Complaints by 85%

Sunrise Dairy in Pune was losing customers at an alarming rate. With 40+ complaints every month, their reputation was suffering. Most complaints were about wrong milk quantities, missed deliveries that were marked as delivered, and incorrect billing. Milkman.online's entry-level tracking with morning/evening slots and customer-facing order history changed everything. Customers can now see their daily delivery log, verify quantities, and check their bill in real-time. Complaints dropped from 40 to 6 per month, and customer retention improved by 30%.